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Ketchbeauty ipl
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The KetchBeauty V4.1 IPL Handset
V4.1 Multifunction Home IPL Handset | KetchBeauty - KetchBeauty
KetchBeauty V4.1 Multi-Function IPL Handset - KetchBeauty
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The KetchBeauty V4.1 IPL Handset
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The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
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The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
Multi function IPL handset at home: KetchBeauty V4.1
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The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
The KetchBeauty V4.1 IPL Handset
V4.1 Multifunction Home IPL Handset | KetchBeauty
$350.00 $280.00

#1 Rated At Home IPL Hair Removal For Transgender Women

  • 6 Month Money Back Guarantee
  • Noticeable results in 2-5 sessions
  • Works everywhere that hair grows 
  • 700,000 pulses | Lifetime warranty 

Is IPL Right For You?

Cheaper than EVERYTHING, Laser like results.


Quickly achieve long lasting and effective laser hair removal at home with the KetchBeauty V4.1 Multi-Functional At Home IPL Handset

Pain-Free MTF Transgender Laser Hair Removal at Home


Permanent hair reduction is the obvious choice when  transitioning from MTF, allowing you to show up anywhere with pride and comfort. 


The KetchBeauty V4.1 IPL grants you long-lasting and effective hair removal that empowers you to show up as your authentic self.

Say Goodbye to Unwanted Hair and Uncomfortable Situations.


  • Affordable and convenient: Achieve professional-level results at home, saving you money.

  • Boost confidence: Feel more comfortable and confident by safely removing unwanted hair.
  • Embrace your true self: Achieve a more feminine appearance and present authentically.
  • Convenient and cost-effective: Remove hair discreetly from the comfort of your own home.

Results In 4 Easy Steps 

1. Power

Plug in and power on your V4.1 handset. 

2. Intensity 

Choose 1 of 5 intensity levels. 

3. Choose

Place the V4.1 on your desired treatment area.

4. Flash

Click the pulse button, move to the next area.

Start Seeing Results In 2-5 Sessions.

Use your KetchBeauty IPL for safe, FULL-BODY at-home hair removal.


📌 "ALL of my dark hairs, especially on my chest and belly, are gone. The hair on my arms, legs and face have thinned significantly and have slowed down in growth time and best part was no more 5 o'clock shadow." - Edie. 


📌“Finally, a device that works for us, brown-skin babes! It’s easy to use, and I love the simple instructions.” - Chastity


📌“I am so satisfied with this product. As a trans woman, this is a lifesaver, especially for girls who are too dysphoric to go for a laser appointment. Now we can all have hairless bodies and alleviate our dysphorias in the comfort of our own homes. Totally recommended. I tried this on my partner too, and to my surprise, it worked!”


📌“Ketch beauty is worth every penny, you get value for your money. It’s a great product, so BUY IT, and you won’t regret it. I have brown skin and dark hair, and I hated tweezing and waxing my facial hair. A friend recommended Ketch Beauty IPL, and I decided to give it a try. It’s easy to use and works exceptionally well.” 


📌“Most effective IPL on the market! I recommend this product to everyone I know. I was spending thousands of dollars at laser salons because I didn’t think these at-home devices would work. I tried Ketch, and all I can say is WOW! I use it regularly on my legs and arms, and I have seen a huge difference. The V4.1 is even stronger than the original! It has made my life easier, body smoother, and wallet happier ;) It doesn’t hurt and gets the job done.” - Victoria Rose


📌“I’ve been using this product weekly for six weeks, and OMG! The results are amazing. I’m actually really surprised at how fast I started seeing results. My hair [growth] has completely slowed down, and it’s not growing back. I’ll definitely keep using it, and I love it so far! - Mathilda Hogberg


📌“I’m in love with this device! I’ve had my own struggles to get rid of my body hair, but not anymore! Really satisfied and can’t recommend it enough. The value for what you’re paying for is incredible!!” - Nofar Morali


  • Cost-effective solution: Avoid expensive electrolysis and laser hair removal sessions costing thousands.

  • Convenience and privacy: Remove hair at home, saving time and avoiding clinic visits.
  • Comfort and ease: Enjoy a pain & hassle-free hair removal process with our upgraded V4.1 IPL handset.
  • Long-lasting and guaranteed: 15+ years lifespan,  lifetime warranty and a 60-day money-back guarantee.
    Easy to use Easy-to-follow instructions and comprehensive online resources for your convenience.

FDA Cleared, Skin-Safe Technology

KetchBeauty IPL is backed by over 30+ strict safety certifications, ensuring your skin is protected and providing you with an effective and safe hair removal experience.

Before & After:

1-4 weeks

In less than 4 weeks of consistent treatments, you'll begin to see visible hair growth reduction.


*3 treatments per week

5-8 weeks

After 8 weeks of consistent bi-weekly treatments, the hair follicles start to shrink and the hair root begins to fall out.


*2 treatments per week

9-12 weeks

Most people will have achieved desired results by this stage, with skin becoming smooth and hair-free.


*1-2 monthly maintenance treatments

*Results vary from person to person, and the use time can be extended according to the thickness of the hair until the desired results are achieved.

KetchBeauty V4.1 Results After 6 Weeks


Works Everywhere That Hair Grows


Let's be honest... how much do you struggle to remove body hair? It's time to say goodbye to unwanted hair with personalized and effective treatments.


The V4.1 IPL handset has five energy levels designed to cater to different body areas. Get faster results by choosing the appropriate energy level for each area.

Why Choose The V4.1 IPL


WHAT'S THE DIFFERENCE? 

Effectiveness - The V4.1 was designed to be more powerful, effective, and fast-acting than our older model. IPL stands for "intense pulsed light" and works by emitting broad-spectrum light rays that can treat a variety of skin conditions and remove/suppress hair growth. By separating and concentrating each light (function) to its own lamp, the V4.1 IPL is able to produce a faster result.


 Longevity - The V4.1 has three (3) lamps for each of its functions, this makes it more practical and cost-effective over other IPLs. Instead of purchasing a whole new device once the lifespan of the flash carriage is depleted, you can easily have the part replaced in an instant.


Multifunctional - The KetchBeauty Multi-function IPL handset doesn't just remove hair with ease but also helps to remove acne bacteria to minimize acne breakouts, removes age spots, helps smooth wrinkles, and improve skin elasticity all in this one device.


The Multi-function handset includes attachment lenses that target:


-Hair Removal

-Skin Rejuvenation

-Acne

How IPL Works

IPL and laser are two common hair removal methods that use light energy to heat and destroy hair follicles, slowing down regrowth. While both require periodic use for desired effects, laser hair removal needs professional operation and frequent salon visits, whereas IPL is safer and can be used by anyone at home for convenient hair removal without damaging the skin.


Reviews, Results, & Testimonials

KETCHBEAUTY IPL BEFORE AND AFTER RESULTS

Victoria Rose:

Rachel Brennan:


Mathilda Hogberg:


Nofar Morali:


VICTORIA ROSE AT HOME LASER HAIR REMOVAL RESULTS


AT HOME LASER HAIR REMOVAL BEFORE AND AFTER  (6 WEEKS)


IPL At Home Hair Removal Review (Before & After) - Karageous


At Home Intense Pulsed Light Hair Removal Results - Nofar Morali


PERMANENTLY Remove Body Hair Dysphoria - Mathilda Hogberg


GIA GUNN IMPRESSED WITH KETCHBEAUTY IPL


At Home Laser Hair Removal - Kayla Ward


IPL Hair Removal At Home! (Ketch Beauty) - Julie Vu



Male to Female (MTF) Transgender at Home IPL Laser Hair Removal Before and After Results ft. Nofar


Registered Aesthetic Nurse Dahlia Nguyen Reviews KetchBeauty At Home Laser Hair Removal IPL Device

How IPL Works (+ how to use + what to expect)

How Does IPL Hair Removal Work?

IPL means intense pulsed light and is used in professional salons and dermatologists' clinics across the world.


This technology emits light pulses that target the dark, melanin-filled hairs by triggering a response that makes your dark hairs go into a resting phase. 


This resting phase leads to the hair root being separated from the wall of the cell.

If you consistently treat the unwanted hair on your body with the IPL Laser Hair Removal Handset, you can have soft, smooth, and completely hair-free skin in as little as two to 12 weeks


 The KetchBeauty V4.1 multifunctional IPL handset is by far the most convenient and affordable way to get salon-quality hair removal results in weeks.


Get your very own handset today and join thousands of other satisfied customers around the world.


WHO CAN USE THE KETCHBEAUTY IPL?

Anyone can use the KetchBeauty IPL for it mutifuntional purposes except for its hair removal function.


You should refer to the Fitzpatrick Scale to see if IPL treatments are suitable for your skin tone. Those with skin tones VI on the scale should not use this IPL.


Also, as red, very light blonde, and gray/white hair do not contain enough melanin, IPL energy will not work on these hair colors either.


HOW DOES IT FEEL TO USE IPL? DOES IPL HURT?


IPL hair removal can be painful, though most people report feeling no pain or only mild discomfort during the treatment.

This is dependent on your skin structure and pain tolerance levels; therefore, it varies from person to person.


Many people have compared it to being stung with a fingernail, while others say it's like being stung with a rubber band.

IPL is less unpleasant than laser hair removal. However, the level of discomfort you experience will vary depending on your body type.


IPL can also be adjusted to a lower intensity to alleviate discomfort. On the other hand, lowering the intensity levels will impact the effectiveness of the results.


As a result, it's essentially a trade-off between what your pain threshold can handle and what you want to do in a given time limit.


IS IPL HAIR REMOVAL PERMANENT?


IPL treatments are not considered permanent, but they are long-lasting. Like laser hair removal, hair can still grow back eventually, but it's difficult to say how long it will take.


It's best to think of IPL hair removal as semi-permanent (or at least long-term permanent hair reduction)

Most people will see a significant reduction in hair regrowth after 3-5 sessions, but you will likely need maintenance treatments every so often to keep the results.


Electrolysis is the way if you're looking for a 100% guaranteed permanent hair removal solution. Electrolysis (which is unpleasant, intrusive, and costly) is the only type of hair removal classed as permanent hair removal. 


Even professional laser treatments are only considered permanent hair reduction.

HOW TO USE YOUR IPL HANDSET FOR HAIR REMOVAL


IPL hair removal can be used on almost any body part (for external use only).


It is critical to do a patch test before using IPL in a new location. Its purpose is to determine whether or not you are hypersensitive (allergic) to the light produced by the device, especially if you have sensitive skin.


How to do a patch test:


Select a small area of skin on the inside of the upper arm. From the lowest to highest level, use the IPL handset 1~2 times at the same location.


Wait 2 hours and observe if you have redness, burns, pain or other symptoms. These are common side effects that will fade after a day or less. If any of these side effects last longer than 2 days, do not continue IPL use. 


On slight discomfort, use the product again on a lower intensity setting, however if discomfort continues, consult a doctor before further use.


To Use an IPL Hair Removal Device:


1. Take a photo of the target areas before treatment

2. Plug your device into a power source

3. Select your intensity level

4. Place the window/flash port of the IPL on the target area

5. Click the flash button

6. Move to the next area


You should feel a warm sensation as the light is absorbed into the hair follicles. After treatment, apply a cooling gel or lotion to soothe the skin if needed.


IPL treatments are typically spaced 4-6 weeks apart in a professional, but this can vary depending on the area being treated and your individual hair growth.


Given that at-home IPL hair removal devices are less concentrated than laser or professional IPL hair removal treatments, you should use your device once a week (for the first 12 weeks)to get the best and most rapid results possible.


IPL DEVICE TREATMENT MODES.


Most IPL device comes with two treatment modes.


1. Manual mode

2. Automatic mode


The manual mode is just that; you manually click the button for each flash, while the automatic flash mode allows for an almost hands-free treatment.


Each IPL device is different, so it won't do you any good to leave instructions on accessing these functions here.

However, if you are using or planning to use either of our IPL handsets, then you can find more information on how to use the devices by accessing the online KetchBeauty IPL user manual


WHERE CAN IPL DEVICES BE USED?


Upper lip

Cheek/jaw

Neck and beard

Underarm

Arms

Hand

Chest

Back

Stomach

Bikini line

Pubic hair removal

Thighs

Legs

Feet


What Can I Do With My IPL Handset?

Unwanted hair removal

Ingrown hair treatment and prevention

Body hair removal

Facial hair removal

Bikini hair removal

Brazilian hair removal

Strawberry skin treatment

Permanent hair reduction

WHAT TO EXPECT AFTER IPL HAIR REMOVAL?


Although very unlikely, after IPL hair removal, the treated area may be red and swollen, which is normal and should resolve within a few hours.


You may also see some darkening of the treated hair follicle (the "IPL rebound effect"), which is normal and will disappear.

Your hair shafts will begin to shed from their follicle over the weeks to follow.

HOW LONG TO SEE RESULTS FROM IPL HAIR REMOVAL TREATMENT?


It's essential to keep in mind that IPL treatments are not permanent, and you will need to continue treatment until your desired outcome is reached.


You may need anywhere from 3-8 treatments to see results depending on the area being treated, your hair-growth cycle, and your skin tone.


Usually, by week 12, you'll notice the most significant difference in the remaining hair, and you can compare where you are then vs. your before photo.


HOW LONG DOES IPL HAIR REMOVAL RESULTS LAST?


The results of IPL hair removal are not permanent. However, you can expect a significant reduction in hair growth that can last for months or even years.


To maintain your results, you will need to continue treatment as needed. Results can vary from person to person but is typically every 4-6 weeks for the face and every 6-8 weeks for other areas.

Components & Parts

WHAT'S IN THE BOX?

  • KetchBeauty V4.1 IPL Hair Removal Handset
  • Quick start booklet
  • Acne Remove Light Head 
  • Skin Rejuvenation Light Head
  • US, UK, & EU Plug adapter
  • Power Cable
  • Instruction Manual

Hair Removal 

KetchBeauty V4.1 Hair Removal IPL

Our Hair Removal Handset is the most effective, convenient, pain-free, and affordable way to get long-lasting hair removal results.

If you’re ready for softer, smoother, body then get your very own handset today.

Rejuvenation

KetchBeauty V4.1 Rejuvenation IPL

IPL skin rejuvenation uses high-powered pulses of light to improve the appearance of skin. This procedure also treats common skin concerns such as wrinkles, dark spots, unsightly veins or broken capillaries.


Acne Treatment

KetchBeauty V4.1 Acne Treatment IPL

A variety of IPL sources have been used to treat acne vulgaris. Studies show that 85% of the individuals had a >50% improvement in their acne vulgaris lesions following twice weekly therapy for 4 weeks.

IPL Handset Specs

Lamp tube - Xenon quartz tube

Light source - Intense Pulsed Light

Energy Frequency - 1.5-3.9J/cm2

Focus size - 33*10mm2

Wavelength - 470nm~1100nm

Lamp tube life - 300000 to 700000 times

Adaptor - AC100~240V @ 12V DC 3A

Weight - 186g

Size - 124*83*48.5mm3

Operating temperature range - 5～30℃

Operating humidity range -Relative humidity 30%～60%

Reasons not to buy

You should avoid IPL device treatments if:

  • You have tattoos on the target area

  • You have very dark skin

  • You have red, white, blonde, or white facial hair and body hair

  • You are pregnant

  • You are breastfeeding

  • You are taking Accutane

  • You have a history of skin cancer

  • You have a history of seizures

  • You are using blood thinners

  • You have an open wound or sore on the treatment area

WHAT ARE THE SIDE EFFECTS OF USING A IPL HAIR REMOVAL DEVICE?


The most common side effects of IPL hair removal are a mild sunburn sensation and temporary redness and swelling. These side effects usually resolve within a few hours or days if they occur.


It's also important to note that these side effects can be prevented by not going into the sun or taking a hot shower immediately before or after IPL treatments.


If you're interested in IPL hair removal but have concerns about whether it's suitable for you, don't hesitate to contact us.


F.A.Q.s

Does KetchBeauty Have Discounts & Promotion? 

How many flashes does the V4.1 device have?

The device technically has unlimited flashes... However, the lamps can only process up to 700,000 pulses of light through them before becoming ineffective.

How Does KetchBeauty IPL work?

The KetchBeauty At home IPL device works by emitting light pulses that target the dark, melanin-filled hairs. These light rays signal your body to send the melanated follicles into a resting phase. 


This resting phase leads to the hair root being separated from the wall of the cell. Once the hair root is floating freely, it can’t get access to any nutrients and eventually falls out.


Please refer to "how it works" tab.

Is KetchBeauty IPL permanent?

Continuous use of our IPL handset will significantly reduce the speed of hair growth and ultimately stopping it from growing. Please refer to "how it works" tab.

Does IPL work for all skin tones and hair colors?

You should refer to the Fitzpatrick Scale to see if IPL treatments are suitable for your skin tone. Those with skin tones VI on the scale should not use this IPL.


Also, as red, very light blonde and gray/white hair do not contain enough melanin, IPL energy will not work on these hair colors either.

How often can I use the IPL?

Recommended use: Weekly. Please refer to the "how to use" tab.

Is IPL safe?

There have been numerous worldwide studies that demonstrate the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular safe at-home treatment.


We always advise that you exercise caution when treating yourself as not everyone is suitable for IPL treatments. Due to the level of melanin in the skin, some darker skin types will not be able to use IPL. The same applies if you have a recent tan.


Additionally, we advise checking with your doctor first if you are taking medication that may make your skin sensitive to light. People with Epilepsy should not use this product as the IPL has a bright flash.

How long will it take before I start seeing results from IPL?

Most customers begin to notice a reduction of hair after just 3-4 treatments, with complete results after 12 treatments. However, results vary from person to person. 


Please refer to "what to expect" tab.

Does IPL Hurt?

Most IPL users face some discomfort akin to a rubber band being flicked. However, compared to other treatments offered, IPL is much more tolerable and very popular.


Please refer to "how to use" tab.

Do I need to wear eye protection when using the IPL?

No, it isn't necessary to wear eye protection while using our handset. Our handsets are fitted with a sensor and will not pulse and light unless the entire window is pressed against your skin. That being said you should never try and look directly into the light as it flashes. People with Epilepsy should not use this product as the IPL has a bright flash.

Can I go swimming after IPL treatment?

Don't Swim for 24-48 Hours After Laser or IPL treatments.


Water activities, like swimming in the ocean or a pool, are a fun part of summer that you wouldn't want to miss out on. Just make sure you wait 24-48 hours after your laser treatment.

Which areas of the body can I use the IPL on?

You can use your handset on your entire body, just be sure to not get too close to your eyes.

Do I need to shave before using the KetchBeauty IPL?

Which hair removal methods can I use between IPL treatments?

Between treatments, you should only shave when required. You should never wax, pluck, or epilate as these hair removal methods remove the entire root, which is what absorbs the light during the treatment.

Can I use the IPL before or after tanning?

If you have recently been tanning, we recommend waiting 2 weeks before using your handset. You should wait 48 hours to tan after using your handset. Artificial tan should not be on your skin while using your handset.

Is it safe to IPL over tattoos?

You should not IPL over tattoos. However, going around tattoos is fine.


Is it safe to IPL over freckles or moles?

You should not IPL over very dark freckles or moles, however light freckles are fine.

Is it safe to IPL while pregnant or breastfeeding?

Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, we still don’t recommend using our handset as a precaution.

How is the IPL handset powered?

Our handsets come with a 12V power supply that needs to be plugged in while in use.

Does this IPL work for males?

Yes, our IPL handsets work for all genders.

Does this IPL work for females?

Yes, our IPL handsets work for all genders.

Does this IPL work  for transitioning women?

Yes, our IPL handsets work for all genders.

Even more Frequently asked questions...

What skin tone and hair color are suitable for IPL hair removal devices?

IPL (Intense Pulsed Light) hair removal works by emitting intense light pulses that are absorbed by the pigment in the hair follicles. The absorbed light is then converted into heat, which damages the hair follicles and inhibits future hair growth.


It is important to note that IPL is most effective on individuals with lighter skin tones and darker hair colors. This is because the light energy is primarily absorbed by the melanin pigment in the hair. In individuals with darker skin tones, the excess melanin in the skin can also absorb light energy, leading to potential skin damage.


Similarly, IPL may not be as effective on individuals with light hair colors such as blonde, gray, or red. This is because these hair colors have less melanin content, making it challenging for the IPL device to target the hair follicles effectively.


To ensure the effectiveness and safety of IPL hair removal, we recommend users to refer to the provided skin tone chart before making a purchase.

Who Should Not Use IPL?

IPL hair removal device is not suitable if you have any of the following:


You have tattoos on the target area
You have very dark skin
You have red, white, blonde, or white facial hair and body hair
You are pregnant
You are breastfeeding
You are taking Accutane
You have a history of skin cancer
You have a history of seizures
You are using blood thinners
You have an open wound or sore on the treatment area

Why Choose IPL Technology for Hair Removal?

IPL is a type of FDA-cleared light treatment that uses strong pulses of a broad spectrum of polychromatic light to target the melanin in hair follicles to achieve permanent hair removal results.


As the pigment absorbs light, it gets heated up and destroyed. Hair will grow back more sparsely and slower after each treatment, permanently reducing hair growth.

How Frequent Should I Use this Product?

We recommend using the handset three times a week for the first month to achieve the best results. After that, you can use it once every two weeks or once a month for touch-ups as needed.


Additionally, we suggest making adjustments based on your hair growth. If you notice thicker hair or stubborn areas, you can increase the gear level and frequency of usage. 


However, it's important to monitor your skin's reaction and adjust accordingly to avoid any discomfort or adverse effects.

When Can I See the Effect, and is it Permanent?

Most customers start to see evident hair reduction after 3-4 weeks. With 2-3 treatments per week, the effect becomes completely evident after 12 weeks. After each treatment, hair will grow much more sparsely and thinly. 


Eventually, hair reduction becomes permanent. To maintain the skin’s smoothness, you need to do 1 treatment every 2 to 3 months or as required. Both the outcome and frequency of treatment are different case by case.


According to FDA’s regulations, permanent hair removal means ‘continued and steady reduction of hair over a prolonged period', which we provide, though some may interpret the term ‘permanent’ differently. Please know that even the photo-therapy used in clinics is not entirely permanent.

Does IPL Hair Remover Hurt?

IPL hair removal is not painful but it can be if the hair is not shaved before using the device. What you will feel is a warm sensation and in sensitive areas, you may be some discomfort similar to that of a rubber band snap. 

Do I Need to Shave Before Using IPL?

Yes, we recommend that you shave the treatment area before using your handset. Shaving the hair to the appropriate length will help IPL effectively focus on the hair follicles and ensure that our treatment is pain-free.

Which Areas of the Body Can I Use This On?

You can use your handset on any part of your body, including your Brazilian (Bikini area) and face. But please do not use around the eyes (use only below cheekbones)


Our IPL is not suitable for the ‘inner parts of the bikini area. Therefore you should never use it on the labia minora, vagina, scrotum, or anus.


To prevent discomfort, we advise you to treat the bikini area, inner thighs, and buttocks from the lowest intensity level, as the skin in these areas can be more sensitive.

Lifetime Warranty

V4.1 IPL Lifetime Warranty Terms and Conditions:


  • KetchBeautyV4.1 IPL handset is backed by a lifetime warranty as long as KetchBeautycontinues to manufacture the V4.1 Model.
  • Toclaim the warranty, the customer must provide evidence of the malfunctionor defect in the form of video and images.
  • Thecustomer must return the malfunctioning or defective device to KetchBeautyin exchange for a replacement device.
  • KetchBeautywill provide a replacement device free of charge, but the customer isresponsible for paying the cost of shipping the replacement device fromour warehouse to their current address.
  • Thewarranty does not cover damages caused by accidental drops, spills, or anyother type of external damage.
  • KetchBeautyreserves the right to modify or terminate the warranty at any time.


The warranty does not cover the following and is not limited to; loss, misuse, accident, alteration, servicing, use with unauthorized accessories and any other conditions beyond normal use. 


The KETCHBEAUTY Warranty covers the device only, The incurrence of any additional charges are the responsibility of the customer. These include but are not limited to: Shipping, and Customs and Duties Tax.


How to claim your warranty


If you would like to request a warranty claim, kindly contact customer services at Help@KetchBeauty.com and our friendly team will assist you.


To minimize back and fourth emails, please email the following to Help@KetchBeauty.com:


1.  Your name, email, or order number if different from the email you contact us from.

2. A description of the issue you are having or the reason for a replacemnt.

3. Photos of the issues, damges, etc.

4. A short video showing the issue. 

5. If your shipping address has changed since your purchase


Refunds & Returns

180 Day Money-Back Guarantee


At KetchBeauty, we know that achieving smooth, hair-free skin is a journey that takes time and commitment.


That’s why we proudly offer a 180-Day Money-Back Guarantee on our Mx2 IPL Handset, V4.1 IPL Handset, and MTF Hair Removal Kits—giving you peace of mind while you try our products.


How to Claim Your Money Back

Purchase Directly from Us: Ensure your KetchBeauty device is purchased directly from our website to qualify for our guarantee.


Use Consistently for at Least 90 Days: Use your KetchBeauty IPL device for a minimum of 90 days, completing 12 weekly treatments to allow time for visible results. You should begin seeing a reduction in hair growth and smoother skin with consistent use.


Document Your Progress with 6 Photos: Take and keep at least six photos of the area(s) you’re treating. Capture a photo before your first treatment, then every two weeks thereafter to document progress.


Submit Your Results: If, after 90 days and 12 weekly treatments, you see no visible improvement in hair reduction, email your six photos along with your order number to Return@ketchbeauty.com. Our support team is here to help with any questions, and we’ll review your application for a refund.


Return Your Device for a Refund: Once approved, you’ll return the device to our warehouse (return shipping not included), and upon receipt, we’ll issue a full refund of your purchase price.


Eligibility Checklist

Purchased from KetchBeauty’s official website

90 days of use, completing 12 weekly treatments

Six photos with date and time stamps showing consistent use

Refund request submitted within 180 days of purchase


Your satisfaction is our commitment. At KetchBeauty, we stand behind our products and want you to feel assured in your journey to smooth, beautiful skin!


The key to successful treatment is consistency—using your device as advised for the recommended period. Results depend heavily on following the treatment schedule, and we cannot control or guarantee outcomes if the handset isn’t used as directed.


Please read the detailed User Guide carefully. Refunds will not be approved if the device is not used according to instructions.


KetchBeauty reserves the right to deny a refund if the supporting evidence provided does not reasonably meet our requirements.


Return Process and Postage

Return shipping costs and arrangements are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot guarantee the receipt of non-tracked returns.


Once your return is received and inspected by our team, please allow 7-10 business days for processing.

Shipping & Handling

Shipping and Handling


All orders will be dispatched from our warehouse located in Grapevine Texas within 2 business days. During peak periods such as holidays, this can increase to within 4 business days.


We pay for shipping on all orders so you don't have to. If you prefer faster shipping (up to 2 days), we offer premium shipping options as well. 


Where We Ship From


KetchBeauty Warehouse: 4051 Freeport Pkwy #300, Grapevine, TX 76051, United States


Local Destination Tax & Duties


KETCHBEAUTY has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them.


We advises all customers placing orders outside of the United States to check with their local customs agency before placing an order. As a courtesy, we mark the value of packages sent to international locations to a near zero dollar value to offset duties fees if any should occur.