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Shipping and Handling

United States

Tracked Standard Shipping 
4-7 Business Days 

United Kingdom 
Tracked Standard Shipping 
4-10 Business Days 

Canada

Tracked Standard Shipping 
4-10 Business Days 

Europe

Tracked Standard Shipping 
4-10 Business Days Tracked 

Australia

Tracked Standard Shipping 
4-10 Business Days

Rest Of World
Tracked Standard Shipping: 4-20 Business Days (depending on location)

*Shipping times are subject to stock availability and exclude clearance/customs delays* 


Please direct any shipping related inquiries to Shipping@KetchBeauty.com

Handling
All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. KETCHBEAUTY is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. Shipping to P.O BOX sometimes may have a longer delivery time of up to 15 days.

KETCHBEAUTY does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. KETCHBEAUTY will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. KETCHBEAUTY is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

Local Destination Tax & Duties
KETCHBEAUTY has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them.

KETCHBEAUTY advises the customer to check with the local customs agency before placing the order.