General Email: Contact@ketchbeauty.com
For product-related help, email Help@KetchBeauty.com
For brand partnerships, promotions, or collaborations please email Collaboration@KetchBeauty.com
For product return requests, please read and adhere to our return policy https://ketchbeauty.com/policies/refund-policy before emailing Return@KetchBeauty.com
For shipping-related questions, please email Shipping@KetchBeauty.com
For affiliate related questions and inquiries, please email Affiliate@KetchBeauty.com
Please note: we respond to emails within 48 hours of submission on business days.
5900 Balcones Dr. STE 100
Austin TX, 78731 United States.